The surgery is open from: 8:00am to 6:30pm Monday to Friday

We have sub-contracting arrangements on Thursday between 1.00pm to 6.30pm. During this time please contact Causeway Green Surgery 0121 552 1968 or use our Online Contact Form 

You may be offered an appointment at your GP surgery or another location nearby.

Practices are working in partnership to provide additional GP appointments between 18:30– 20:00 during the week and also over the weekend, If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours.  

Your appointment may be with another practice in the area and may not be at your registered practice.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Please ring 111 or use NHS 111 Online    

This service operates from 6.30pm until 8am Monday – Friday and all day weekends and bank holidays.

NHS 111 – the NHS non-emergency number
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones; it’s fast, easy and free.

Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

When to use 111
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call 111 if:
– you need medical help fast but it’s not a 999 emergency
– you think you need to go to A&E or need another NHS urgent care service
– you don’t know who to call or you don’t have a GP to call
– you need health information or reassurance about what to do next

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

A&E (accident and emergency) is for serious injuries and life-threatening emergencies. It's also known as the emergency department or casualty. 

You can find your nearest A&E here

999 is for life-threatening emergencies like serious road traffic accidents, strokes and heart attacks. Chest pains and / or shortness of breath constitute an emergency.

Urgent treatment centres (UTCs) provide medical help when it's not a life-threatening emergency. They can diagnose and deal with many of the common problems people go to A&E for.

You may not always need to see a doctor or get a prescription. Local pharmacies offer many of the same services local GPs do.

Your local pharmacy can provide confidential, expert advice and treatment for a range of minor illnesses. They have private consultation rooms and you don’t need to make an appointment.

And, if symptoms suggest it’s something more serious, pharmacists have the right training to make sure patients get the help they need.

As of 1st February, your local Pharmacy can support you with SEVEN COMMON ILLNESSES without needing a GP appointment. You can also access self-care for minor ailments. We advise you to contact the nearest pharmacy for these conditions, based on the assessment they will be able to prescribe medication if needed.

Click here for more information

If you have a dentist: Contact them directly for advice. If they are closed  - an answering machine message will provide details of how to access treatment urgent care.

If you do not have a dentist: 

Call NHS 111 for more advice and times.

Don't contact your GP, as they won't be able to offer emergency or out-of-hours dental care.

If you're in pain while waiting to see a dentist, take painkillers. NHS 111 can also offer other self care advice.